Marriott blocked Wi-Fi signals so that it could sell it own internet services to hotel guests.
As a result of the FCC’s investigation, Marriott has agreed to pay $600,000 to settle the matter.
“It is unacceptable for any hotel to intentionally disable personal hotspots while also charging consumers and small businesses high fees to use the hotel’s own Wi-Fi network,” said FCC Enforcement Bureau Chief Travis LeBlanc. “This practice puts consumers in the untenable position of either paying twice for the same service or forgoing Internet access altogether.”
Although only one of Marriott’s 4,000 managed and franchises properties worldwide was busted by the FCC, as a part of the settlement, the company has to ensure that safeguards are in place at all locations to prevent incidents like this from happening again.